LGPD · Data Protection · Current Version

Bet345 Privacy Policy: Your Data, Protected

Bet345 takes your data privacy seriously. This page explains clearly and without unnecessary legal jargon what information we collect, why we collect it, how we use it, and what your rights are as a data subject — all in compliance with the LGPD.

Last updated: January 2026

What You Need to Know About Privacy at bet345

Six principles that guide how your data is handled on the platform

SSL Encryption Across the Board

All data transmitted between your device and bet345 servers — registration, Pix deposits, withdrawals, bets — is protected by 256-bit SSL encryption. No information is ever sent in plain text.

Data Minimization

Bet345 collects only the information strictly necessary to operate the service, verify identity (KYC) and meet legal obligations. We do not request data that serves no real purpose on the platform.

Your Data Is Never Sold

Bet345 never sells, rents, or shares your personal data with third parties for commercial purposes. Sharing occurs exclusively with operational partners — such as Pix payment processors — and always under a confidentiality agreement.

LGPD Compliance

This Privacy Policy was drafted in compliance with Brazil's General Data Protection Law (LGPD — Law No. 13.709/2018). You have legally guaranteed rights over your data, and bet345 fully respects them.

You Control Your Data

You can request access, correction, portability or deletion of your data at any time by emailing suporte@bet345.xyz. Requests are handled within 15 business days, free of charge and without any hassle.

Communications Only with Consent

Bet345 only sends marketing emails and notifications to users who opted in during registration. You can unsubscribe at any time through your account settings or via the unsubscribe link in any message.

1 Who We Are (Data Controller)

A bet345 is the Sports Betting and online casino platform accessible at bet345.xyz. For the purposes of Brazil's General Data Protection Law (LGPD — Law No. 13.709/2018), bet345 acts as controller of its users' personal data — meaning bet345 determines the purposes and means by which the collected information is processed.

This Privacy Policy applies to all registered users and visitors of the bet345 platform, regardless of the device used — desktop, mobile, tablet, or any other. By creating an account or using any bet345 feature, you acknowledge that you have read and understood this Policy.

Privacy channel: For any questions, requests, or to exercise your personal data rights, please contact us at suporte@bet345.xyz with the subject line "Data Privacy".

2 What Personal Data We Collect

A bet345 collects the categories of personal data described below. Collection is proportional to the purpose — data with no operational, legal, or security utility is not requested.

Category Data Collected When
Identification Full name, CPF, date of birth, nationality At registration
Contact Email address, mobile number, residential address At registration
Documents (KYC) Government-issued ID (RG, CNH, or passport); proof of address; selfie with document During identity verification
Financial Pix key, bank details, deposit and withdrawal history, amounts wagered In financial transactions
Platform usage Betting history, games accessed, live casino sessions, access times Automatically during use
Technical IP address, device type, operating system, browser, session cookies Automatically upon access
Communications Messages sent to support, live chat records, and emails exchanged When contacting support

Sensitive data: bet345 does not collect sensitive data such as racial origin, religious belief, political opinion, health information, or biometrics, except when required by specific legal mandate and with the data subject's explicit consent.

3 How We Collect Your Data

A bet345 collects personal data in the following ways:

  • Directly from you: when you fill out the registration form, complete identity verification (KYC), contact support, make a deposit via Pix, bank slip or credit/debit card, or take part in promotions;
  • Automatically during use: when you access the platform, the system automatically records technical data such as IP address, device type, operating system, browser, and browsing patterns;
  • Through cookies and similar technologies: bet345 uses cookies to keep sessions active, remember user preferences, analyze platform performance and personalize your experience — as detailed in section 9;
  • By authorized third parties: in some cases, identity verification or anti-fraud service providers may share information with bet345 as part of the KYC process, always within legal limits and with the user's knowledge.

4 How We Use Your Data

A bet345 uses the personal data collected for the following purposes:

  • Create and manage your account: authentication, profile management, account preferences, and activity history;
  • Process financial transactions: deposits via Pix, PicPay, Mercado Pago, credit/debit card, and boleto bancário, as well as withdrawal processing to accounts at Nubank, Itaú, Bradesco, Banco do Brasil, and other Brazilian banks participating in Pix;
  • Verify identity and prevent fraud: the KYC process is mandatory to ensure that only legitimate users aged 18 and over can use the platform and make withdrawals;
  • Fulfilling legal and regulatory obligations: including retention of financial records, communication with competent authorities in suspected money laundering cases and compliance with court orders;
  • Provide user support: answer inquiries, resolve disputes, and handle requests submitted via live chat or email;
  • Improve the platform: analysis of usage patterns to identify performance improvements, new features, and technical issue resolution;
  • Personalize the experience: display relevant odds and games based on your betting history and preferences, such as Brasileirão, UFC or live casino;
  • Send marketing communications: only for users who have consented to receive offers, promotions, and news from bet345 — always with an immediate opt-out option.

5 Legal Basis for Processing (LGPD)

A bet345 processes personal data based on the following legal grounds established by the LGPD (Law No. 13,709/2018):

  • Contract performance (Art. 7, V): processing is necessary to fulfill the service you agreed to when creating an account — including bet processing, deposits, withdrawals, and platform access;
  • Compliance with a legal obligation (Art. 7, II): certain purposes, such as KYC verification and financial record retention, are required by law — including anti-money laundering rules and financial regulations;
  • Legitimate interest (Art. 7, IX): fraud prevention, platform security monitoring, and performance analysis are based on bet345's legitimate interests, provided these do not override your fundamental rights;
  • Consent (Art. 7, I): for marketing communications and the use of non-essential cookies, bet345 relies on your explicit consent given at registration or in your account settings. Consent can be withdrawn at any time.

Transparency: bet345 does not process data based on generic or vague purposes. Each processing activity has a specific legal basis and a defined purpose, as required by the LGPD.

6 Data Sharing with Third Parties

A bet345 does not sell, rent, or share personal data with third parties for commercial purposes. Data sharing occurs exclusively in the situations described below, always within legal limits and with appropriate contractual safeguards:

  • Payment processors: to process deposits and withdrawals via Pix, boleto bancário, PicPay, Mercado Pago, or credit/debit card, financial data is shared with the companies responsible for payment processing — which act as data processors under bet345's instructions;
  • Identity verification providers: specialized KYC and anti-fraud companies receive identity documents and registration data exclusively for verification purposes, with a contractual obligation of confidentiality and a prohibition on using the data for any other purpose;
  • Technology providers: hosting services, cloud infrastructure, technical support, and data analytics providers may access personal data to the extent necessary to deliver their services, always under a data processing agreement;
  • Casino game providers: for live casino games, slots, and crash games operated by third parties within the bet345 platform, minimum session data may be shared with game providers for operational purposes;
  • Public authorities and courts: bet345 may be legally required to share data with the Banco Central do Brasil, Receita Federal, Polícia Federal, or other competent authorities when mandated by a valid legal, judicial, or regulatory order.

All third parties that receive personal data from bet345 users are bound by contracts requiring proper data handling, security, and a prohibition on use for unauthorized purposes.

7 How Long We Retain Your Data

A bet345 retains personal data for as long as necessary to fulfill the purposes described in this Policy, comply with legal obligations, and defend potential rights in administrative or judicial proceedings.

  • Registration and identity data (KYC): retained for a minimum of 5 years after account closure, in accordance with anti-money laundering regulations;
  • Financial records (deposits, withdrawals, bets): retained for 5 years for tax and regulatory purposes, counted from the date of each transaction;
  • Support communication records: retained for 2 years for customer service quality and dispute resolution purposes;
  • Session cookies: expire automatically when the session ends or after the configured period — see section 9 for details;
  • Marketing data: retained until the user withdraws consent or for up to 2 years of inactivity, whichever comes first.

Once the applicable retention period has expired, data is securely deleted or anonymized so that the data subject can no longer be identified.

8 Information Security

A bet345 implements appropriate technical and organizational measures to protect personal data against unauthorized access, loss, destruction, alteration, or improper disclosure. The key safeguards in place include:

  • 256-bit SSL/TLS encryption on all communications between the user's device and bet345 servers;
  • Passwords are stored using irreversible cryptographic hashing — bet345 never has access to your password in plain text;
  • Two-factor authentication (2FA) is available and recommended for all users;
  • Strict internal access controls — bet345 staff may only access personal data to the extent required by their specific role;
  • Continuous monitoring for suspicious activity and automated fraud detection systems;
  • Servers hosted in data centers with security certifications, physical access controls, and redundant backup systems.

Despite every effort, no system is 100% breach-proof. In the event of a security incident that may put your data at risk, bet345 will notify affected users and the National Data Protection Authority (ANPD) within the timeframes required by the LGPD.

Your responsibility: Keep your password confidential and never share it with anyone. bet345 will never ask for your password via email, chat or phone. If you suspect unauthorized access to your account, contact support immediately.

9 Cookies and Tracking Technologies

A bet345 uses cookies and similar technologies to enhance the platform experience, maintain active sessions, and analyze service usage. The types of cookies used are:

  • Essential cookies: required for the platform's basic functionality — keeping your session active while you browse, remembering items in your bet slip, and ensuring login security. They cannot be disabled without affecting how the service works;
  • Performance cookies: collect anonymous data on how users navigate the platform — which pages are visited most, where errors occur and how long each page takes to load. They help bet345 continuously improve the user experience;
  • Functionality cookies: remember your preferences, such as language, notification settings, and favorite odds. They can be disabled without interrupting the service, though personalization will be lost;
  • Analytics cookies: used to understand aggregate usage patterns. No identifiable data is linked to collective performance analytics.

You can manage your cookie preferences in your browser settings. Blocking essential cookies may prevent access to some bet345 features. Third-party cookies — such as those from Live Casino game providers operating within the platform — are subject to the respective providers' privacy policies.

10 Your Rights as a Data Subject (LGPD)

The LGPD grants you, as a personal data subject, a set of rights that bet345 fully respects. See what they are and how to exercise them:

Right of Access

Request confirmation of processing and access to the personal data we hold about you, including a copy of the stored information.

Right to Correction

Request the correction of incomplete, inaccurate or outdated data. You can also update most information directly in your account settings.

Right to Erasure

Request the deletion of your personal data processed on the basis of consent. Data retained due to a legal obligation cannot be deleted before the minimum retention period.

Right to Data Portability

Request your data in a structured, machine-readable format so it can be transferred to another data controller, in accordance with ANPD regulations.

Right to Object

Object to processing based on legitimate interest, if you believe your fundamental rights override bet345's legitimate interest in a given purpose.

Consent Withdrawal

Withdraw consent given for marketing and non-essential cookies at any time, without affecting activities already carried out on the basis of that consent.

To exercise any of these rights, contact us at suporte@bet345.xyz with the subject line "Data Rights — [your right]". bet345 will respond within 15 business days, at no charge and with prior identification of the requester to ensure the security of the response.

If you are not satisfied with bet345's response, you may file a complaint directly with the National Data Protection Authority (ANPD), as provided under Art. 18, §1 of the LGPD.

11 Users Under 18

A bet345 is a platform strictly intended for users aged 18 and over. Registration is prohibited for minors, and the identity verification (KYC) process includes date-of-birth confirmation and review of an official government-issued photo ID.

Bet345 does not intentionally collect, process, or store personal data from users under the age of 18. If we identify that an account was created by a minor, it will be closed immediately and all associated data will be deleted in accordance with applicable legal timeframes.

If you believe a minor under 18 has used your account or created an account on bet345, please contact us immediately at suporte@bet345.xyz.

12 International Data Transfers

In certain operational cases, personal data of users of bet345 may be processed by service providers located outside Brazil — such as cloud infrastructure servers or casino game providers with international operations.

When this occurs, bet345 requires that international data recipients provide an adequate level of protection in accordance with the LGPD criteria (Art. 33). This is ensured through:

  • Standard contractual data protection clauses that bind recipients to the same security and confidentiality obligations applied in Brazil;
  • Transfers to countries that the ANPD recognizes as providing an adequate level of data protection;
  • International information security certifications held by the service providers involved.

Bet345 maintains an up-to-date record of international data transfer flows and makes detailed information available upon request through the privacy channel.

13 Changes to this Privacy Policy

A bet345 may update this Privacy Policy periodically to reflect changes in legislation, company practices or platform features. Significant changes will be communicated at least 15 days in advance via your registered email and through a notification in your account dashboard.

The most recent version of this Policy will always be available at bet345.xyz/privacy-policy, with the update date indicated at the top of the document. Continued use of the platform after any changes take effect constitutes acceptance of the new version.

Current version: This document was last updated on January 2026. We recommend revisiting this page periodically to stay informed about how bet345 handles your data.

14 Contact, DPO & Privacy Channel

A bet345 has appointed a Data Protection Officer (DPO), as provided under Art. 41 of the LGPD, responsible for overseeing the platform's privacy practices, handling data subject requests, and maintaining communication with the ANPD.

To reach bet345's privacy channel:

  • Email: suporte@bet345.xyz (subject: "Data Privacy" or "Data Rights")
  • Live chat: available 24 hours a day, 7 days a week, directly on the bet345 platform
  • Response time: up to 15 business days for rights exercise requests; up to 5 business days for general privacy inquiries

You can also exercise your personal data rights directly in your bet345 account settings, where you can view, correct, and manage most of your information without needing to contact support.

Privacy at bet345: A Choice, Not an Obligation

When you create an account at bet345 and deposits R$ 20,00 via Pix to bet on the Brasileirão, you are entrusting the platform with personal and financial information that deserves the utmost care. That trust is never taken for granted — it guides every decision we make about how we collect, store, and use your data.

The core idea behind our approach to privacy is straightforward: we collect only what we need, use it for what we said we would and never share it with anyone who shouldn't have it. It sounds obvious, but that's not always how things work in this industry. At bet345, this isn't just a marketing line — it's built into our technical processes and into every contract with the operational partners who handle your data.

Identity verification, for example, is something many people find annoying — but it exists to protect you. When we require a photo ID before processing your first withdrawal, we're making sure no one can access your funds even if they get hold of your password. The Pix key registered for withdrawals is tied to your CPF and cannot be transferred to a third party. That's privacy and security working together, not apart.

In the live casino, slots, and crash games such as Aviator, some session data — such as round results and betting history — is stored both at bet345 and with the game providers. This sharing is necessary to ensure result integrity, resolve disputes, and meet regulatory requirements. Providers are contractually prohibited from using this data for any other purpose.

The data you generate while using the platform — which games you access most, when you place bets, which Brasileirão markets you prefer — is used to personalize your experience. If you bet heavily on Flamengo and NBB games, bet345 may highlight those events on your home screen. This personalization uses your data in aggregate form and never shares it with third parties for commercial purposes.

The LGPD — Brazil's General Personal Data Protection Law — was a landmark for the Brazilian digital market, and bet345 treats it as a minimum standard, not a ceiling. The right to know what data we hold about you, correct anything that's wrong, request deletion, or download a copy to take to another platform — all of this is available without red tape through our support channel.

If you ever have questions about how your data is being handled at bet345, our support channel is available 24 hours a day via live chat or at suporte@bet345.xyz. Privacy isn't a "read the terms and forget it" matter — it's an ongoing conversation that bet345 is always happy to have with you.

Privacy Channel

To exercise your rights as a data subject or for any questions about this Policy, contact us at suporte@bet345.xyz with the subject line "Data Privacy". We will respond within 15 business days.

Related Links
Your Rights at a Glance
  • Access to Your Data
  • Data correction
  • Data deletion
  • Portability
  • Right to object
  • Consent withdrawal
  • Complaint to the ANPD
Technical Security
  • 256-bit SSL across the board
  • Irreversible hashed passwords
  • 2FA available
  • 24/7 Monitoring
  • Certified Servers
  • Redundant backup
Your data protected · Bet with confidence

Ready to Bet Safely at bet345?

Create your account in under 2 minutes, deposit from R$ 20.00 via Pix, and bet on the Brasileirão, UFC, slots or live casino — with withdrawals in up to 5 minutes and privacy guaranteed under the LGPD.

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Responsible Gambling at bet345

Betting should be entertainment. bet345 provides a full set of responsible gambling tools: deposit limits, session alerts, and permanent self-exclusion. Our platform is strictly prohibited for users under 18, with mandatory identity verification at registration.

If gambling is negatively affecting your financial or emotional wellbeing, please seek help. CVV is available 24 hours a day at 188.

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